State Farm® Insurance Agent Angela Yancey
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Carol Martin
October 29, 2026
5
out of
5
rating by Carol Martin
"We have been with State Farm for many years. Jacqueline Lloyd of Ms. Yancey’s office has always been very professional, knowledgeable, and responsive to all our needs. A big Thank You to Jackie for helping us again today!"
Dan Soko
October 29, 2026
5
out of
5
rating by Dan Soko
"took care of me in a professional manner did it quickly and it was done quickly"
Catrina Womack
October 27, 2026
5
out of
5
rating by Catrina Womack
"Kacey was so kind and helpful. She was always responsive and professional. Kacey was so knowledgeable and was able to resolve my issue quickly. Kacey is an asset and an outstanding member of Angela’s Team!"
Cookie Howard
October 23, 2026
5
out of
5
rating by Cookie Howard
"I received AWESOME customer service from Kacey. She answered all my questions and was very patient with me. In addition, she was very professional & knowledgeable. I have been with State Farm for years and have always received great customer service. I would recommend State Farm to others."
Edward Cassidy
October 22, 2026
5
out of
5
rating by Edward Cassidy
"Kacey is great.!"
Yeslin Maldonado
October 21, 2026
1
out of
5
rating by Yeslin Maldonado
"I honestly cannot tell you how many times I’ve called this State Farm agent’s office, and no one not a single person ever answers! I’ve called multiple times for different reasons, left voicemails, and still never received a callback.
Recently, I called State Farm’s 800 number because the quote I was given through the app turned out to be misleading. I found out that my first payment was $100 more than I was expecting. The representative told me I would need to contact my local agent’s office for help, but how am I supposed to get help from an office that NEVER answers the phone?
This is extremely frustrating and unprofessional. What is the point of having a local agent if customers cannot reach anyone when they need assistance? Customer service and communication should be a priority, especially when it comes to people’s insurance and money.
I’m very disappointed with my experience and hope this office improves its communication and starts responding to its customers."
Rasia Bailey
September 30, 2026
5
out of
5
rating by Rasia Bailey
"Kacey was very helpful when I called. Angela Yancy’s office always takes care of me! Thank you"
We responded:
"Rasia--Thank you so much for your kind words and continued trust in our agency! We're delighted to hear that Kacey provided the helpful service you deserve. Our team takes pride in making sure every customer feels valued and well taken care of. We truly appreciate your loyalty and look forward to being here whenever you need us!
--Angela Yancey, Agent"
Edvin Lemus
September 25, 2026
5
out of
5
rating by Edvin Lemus
"Oscar provided great costumer service"
We responded:
"Thank you, Edvin, for taking the time to share your experience! We're delighted to hear that Oscar provided you with excellent customer service and that our team made the process quick, easy, and convenient. We take pride in being accessible, responsive, and helping our customers with all their insurance needs. We truly appreciate your trust in our agency for your home, auto, and liability coverage. Thank you for allowing us to serve you!
--Angela Yancey, Agent"
ncgirl 4real
September 22, 2026
5
out of
5
rating by ncgirl 4real
"I’ve been with State Farm - Yancys office for about 16-17 years. I’ve not had one issue that they didn’t find a solution. Today 9/22/26 I spoke with Kacey and she was 5-Star CSR. Thank you Kacey for your warmth, kindness and help with making sure all was good with my account."
We responded:
"Thank you so much for your incredible loyalty and trust in our agency for the past 16–17 years! It truly means the world to us to know that our team has consistently been there to help you find solutions and provide the service you deserve. We're especially delighted to hear that Kacey made your recent experience so positive. Her warmth, kindness, and dedication to our customers are exactly what we strive for every day. We are grateful to have you as part of our State Farm family and look forward to serving you for many more years to come!
--Angela Yancey, Agent"
Linda Seabold
September 22, 2026
5
out of
5
rating by Linda Seabold
"Always a pleasure dealing with this Office of State Farm. The representative named KACEY is always helpful and a pleasure to deal with. She represents State Farm and Angela Yancy very well."
We responded:
"Linda--Thank you so much, Linda, for your kind words and continued support! We're delighted to hear that your experiences with our agency have been so positive. Kacey is a valued member of our team, and we're especially proud to know that her helpfulness and professionalism have made such a great impression. Providing exceptional service and helping our customers find coverage that meets their needs and budget are always our priorities. We truly appreciate your confidence in our agency and look forward to continuing to serve you!
--Angela Yancey, Agent"
Christina Rhodius
September 22, 2026
5
out of
5
rating by Christina Rhodius
"Thank you for accepting me a second time around into the Good Neighbor family. I hope this time would be better than the first.
I try my best to make my payments in a timely manner. And l hope that some time in the future that car insurance in this part of MD would reduce for someone like me who drives less often. My car sits in my garage most weeks unless l have to go food shopping.
Thanks for your service all the same."
We responded:
"Thank you, Christina, for giving our State Farm family another opportunity to serve you! We're happy to welcome you back and truly appreciate your trust in our agency. We understand your concerns about the cost of auto insurance, especially when you drive infrequently. While rates are influenced by many factors, our team is always happy to review your coverage and explore available discounts and options that may better fit your driving habits and budget. We're committed to making this experience a positive one and being here whenever you need us. Thank you again for choosing Angela Yancy State Farm!
--Angela Yancey, Agent"
D Wash
September 17, 2026
5
out of
5
rating by D Wash
"Kacey was amazing! She took the time to explain what I needed to do to change my car insurance and then when she was done she asked if she could help me with anything else. I did want to talk about my condo insurance, but didn’t want to deal with the problem I had, but Kacey made it easy to talk about my car so I went ahead and explained my condo insurance issue. She was able to fix the situation and I was so at ease knowing that everything “insurance” was complete."
We responded:
"Thank you so much for sharing your wonderful experience! We're thrilled to hear that Kacey went above and beyond to make your insurance needs easier to navigate. We know that dealing with insurance questions and concerns can sometimes feel overwhelming, so it means a great deal to know that Kacey took the time to listen, explain your options, and resolve both your auto and condo insurance concerns. Providing that kind of personal attention and peace of mind is exactly what our agency strives for. We truly appreciate your trust in our team and look forward to continuing to be your Good Neighbor!
--Angela Yancey, Agent"
William Riley
September 9, 2026
5
out of
5
rating by William Riley
"I would like to say that Kasey is the best very very good at what she does thank you again"
We responded:
"Thank you so much for your loyalty over the past 14 years--that means the world to me. I'm truly grateful for your trust and for taking a moment to share your experience. We're always here to take great care of you and your insurance needs.
---Angela Yancey, Agent"
Nick Piper
September 2, 2026
5
out of
5
rating by Nick Piper
"I called to make a payment. I dealt with Oscar. Always very polite and efficient."
We responded:
"Thank you, Nick, for taking the time to share your experience! We're so pleased to hear that Oscar consistently provides you with polite, efficient service. We know your time is valuable, and making everyday transactions like payments quick and hassle-free is an important part of the service we strive to deliver. We truly appreciate your continued trust in Angela Yancy State Farm and look forward to serving you again!
--Angela Yancey, Agent"
Jocelyn King
September 2, 2026
5
out of
5
rating by Jocelyn King
"Ms Kacey was very efficient and friendly.
I would recommend her to any one looking for insurance information."
We responded:
"Thank you so much, Jocelyn, for your kind words and recommendation! We're delighted to hear that Kacey provided you with friendly, efficient service. She takes great pride in helping our customers feel informed, comfortable, and confident about their insurance needs. Your willingness to recommend her means so much to our entire team. We truly appreciate your support and look forward to continuing to provide you with exceptional service at Angela Yancy State Farm!
--Angela Yancey, Agent"
Ismael Luna
August 26, 2026
5
out of
5
rating by Ismael Luna
"Great service. Kacey was excellent helping me with any need."
We responded:
"Ismael, thank you for the 5-star review! I'm so glad you received great service. I especially appreciate you recognizing Kacey and the excellent service she provided. Thank you for trusting our State Farm team with your insurance needs.
--Angela Yancey, Agent"
Yani Bonilla
August 26, 2026
5
out of
5
rating by Yani Bonilla
"Great customer service . Thank you for all the help."
We responded:
"Yani, thank you so much for the 5-star review! We're glad you received the customer service and support you deserve. We truly appreciate you choosing our State Farm team for your insurance needs and look forward to continuing to serve you!
--Angela Yancey, Agent"
Ja'Bre Parker
August 17, 2026
5
out of
5
rating by Ja'Bre Parker
"Kacey was amazing. I want to thank her for helping me today. I really appreciate the great customer support."
We responded:
"Ja'Bre Parker, thank you for sharing your feedback! We’re happy to know Jacqueline and Kacey were able to support you and make things easier. We truly appreciate your kind words and are grateful for your support."
Dawn Vinson
August 17, 2026
5
out of
5
rating by Dawn Vinson
"I spoke with Kacey today regarding a billing issue. What a wonderful experience! She researched the issue; called me back as promised; and resolved my concerns… Great customer service…"
We responded:
"Dawn, thank you so much for the 5-star review! I am thrilled to hear about your experience with Kacey. taking the time to research your billing concern, following up as promised, and making sure the issue was resolved is exactly the level of service we strive to provide. I truly appreciate your business and your kind words about Kacey and our team.
--Angela Yancey, Agent"
Janelle McCrea
August 14, 2026
5
out of
5
rating by Janelle McCrea
"I called at the end of a work day & expected to leave a message. However, @4:40pm, Kacey answered and couldn't have been more pleasant & eager to assist me. What I needed wasn't anything major, but that being said, it didn't matter. Kacey went to work on making the changes I needed, and sent me everything online in a flash. Simple kindness in customer service is overlooked all the time. But not today! Thanks Kacey!"
We responded:
"Janelle, thank you for taking the time to share such a thoughtful 5-star review. I love hearing that Kacey made you feel valued and was able to take care of your request quickly--even at the end of the day. I agree that kindness and great customer service matter, no matter how big or small the need. Thank you for recognizing Kacey and for trusting our State Farm team.
--Angela Yancey, Agent"
David Boone
August 11, 2026
5
out of
5
rating by David Boone
"I want to thank Kacey Wilbanks for her great patience, professionalization and quick response to my questions about our homeowners insurance renewal. She is truly a ray of sunshine in today’s business environment. Thank you Kacey."
We responded:
"David, thank you for the wonderful 5-star review! I am delighted to hear that Kacey provided the patience, professionalism, and the prompt service you needed with your homeowner's insurance renewal. Calling her a "ray of sunshine" is such a wonderful compliment and I couldn't agree more! Thank you for recognizing Kacey and for trusting our State Farm team with your insurance needs. I truly appreciate your business!
--Angela Yancey, Agent"
Deanndria Smith
August 7, 2026
5
out of
5
rating by Deanndria Smith
"Kacey did an outstanding job for me…I needed some documentation right away and was going out of town the next morning. Kacey was so fantastic in that she had everything ready for me and I picked it up the next morning at 9:15 am as we had planned. She was a lifesaver. I am so thankful and grateful. Excellent work Kacey…it was a pleasure working with you!"
We responded:
"Deanndria, thank you for the wonderful 5-star review! I am so pleased to hear that Kacey was able to get everything you needed prepared quickly and have it ready exactly when promised. I know how important it is to be able to count on your insurance team, especially when you're on a tight schedule. Thank you for recognizing Kacey's outstanding service and for trusting our State Farm team with your insurance needs. We truly appreciate you!
--Angela Yancey, Agent"
Alexia Jones
August 4, 2026
5
out of
5
rating by Alexia Jones
"Ms Jacqueline L (Jackie) at State Farm has always been very thorough and informative on any question or concern that I have had the past few years. Jackie always has a bubbly and friendly tone/personality that makes you feel like a person and a part of the State Farms family!! Thanks Jackie for caring, being honest and courteous.... And taking the time just to listen...you are AWESOME!!"
We responded:
"Alexia, thank you for such a heartfelt 5-star review! It means so much to know that Jackie has consistently provided you with thorough, knowledgeable, and caring service over the years. I especially appreciate you recognizing her kindness, honesty, and willingness to truly listen. Making our customers feel valued and like part of our State Farm family is exactly what we strive for. We're fortunate to have Jackie on our team, and even more fortunate to have wonderful customers like you. Thank you for your continued trust and loyalty!
--Angela Yancey, Agent"
Odell Wilkerson
July 31, 2026
5
out of
5
rating by Odell Wilkerson
"She’s so polite and professional"
We responded:
"Odell, thank you for the 5-star review! Providing professional, courteous, and friendly service is always our goa. Thank you for choosing our State Farm team--we appreciate your business and look forward to continuing to serve you!
--Angela Yancey, Agent"
Mary Gardner
July 24, 2026
5
out of
5
rating by Mary Gardner
"Kacey at State Farm helped me out with my problem right away , she was very kind professional I’m very courteous we had to get copy’s of our insurance cards and she went above and beyond to send them through text and email , she truly deserves a raise ✝️😃 have a wonderful weekend"
We responded:
"Mary,
Thank you for taking the time to share your experience. I'm glad Kacey was able to help resolve your issue right away and provide the caring, professional service we strive to deliver every day. Thank you for choosing our State Farm agency.!
--Angela, Agent"