State Farm® Insurance Agent Angela Yancey
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Nick Piper
September 2, 2026
5
out of
5
rating by Nick Piper
"I called to make a payment. I dealt with Oscar. Always very polite and efficient."
Jocelyn King
September 2, 2026
5
out of
5
rating by Jocelyn King
"Ms Kacey was very efficient and friendly.
I would recommend her to any one looking for insurance information."
Celeste Taylor
August 28, 2026
5
out of
5
rating by Celeste Taylor
"We are so excited to be working with you and State Farm. Thank you for all your help Jackie. Have a wonderful weekend!"
We responded:
"Thank you, Celeste! We're glad to hear you're excited about working with us. Jackie and the team are here to help whenever you need. Have a great weekend!"
Ismael Luna
August 26, 2026
5
out of
5
rating by Ismael Luna
"Great service. Kacey was excellent helping me with any need."
We responded:
"Ismael, thank you for the 5-star review! I'm so glad you received great service. I especially appreciate you recognizing Kacey and the excellent service she provided. Thank you for trusting our State Farm team with your insurance needs.
--Angela Yancey, Agent"
Yani Bonilla
August 26, 2026
5
out of
5
rating by Yani Bonilla
"Great customer service . Thank you for all the help."
We responded:
"Yani, thank you so much for the 5-star review! We're glad you received the customer service and support you deserve. We truly appreciate you choosing our State Farm team for your insurance needs and look forward to continuing to serve you!
--Angela Yancey, Agent"
Ja'Bre Parker
August 17, 2026
5
out of
5
rating by Ja'Bre Parker
"Kacey was amazing. I want to thank her for helping me today. I really appreciate the great customer support."
We responded:
"Ja'Bre Parker, thank you for sharing your feedback! We’re happy to know Jacqueline and Kacey were able to support you and make things easier. We truly appreciate your kind words and are grateful for your support."
Dawn Vinson
August 17, 2026
5
out of
5
rating by Dawn Vinson
"I spoke with Kacey today regarding a billing issue. What a wonderful experience! She researched the issue; called me back as promised; and resolved my concerns… Great customer service…"
We responded:
"Dawn, thank you so much for the 5-star review! I am thrilled to hear about your experience with Kacey. taking the time to research your billing concern, following up as promised, and making sure the issue was resolved is exactly the level of service we strive to provide. I truly appreciate your business and your kind words about Kacey and our team.
--Angela Yancey, Agent"
Janelle McCrea
August 14, 2026
5
out of
5
rating by Janelle McCrea
"I called at the end of a work day & expected to leave a message. However, @4:40pm, Kacey answered and couldn't have been more pleasant & eager to assist me. What I needed wasn't anything major, but that being said, it didn't matter. Kacey went to work on making the changes I needed, and sent me everything online in a flash. Simple kindness in customer service is overlooked all the time. But not today! Thanks Kacey!"
We responded:
"Janelle, thank you for taking the time to share such a thoughtful 5-star review. I love hearing that Kacey made you feel valued and was able to take care of your request quickly--even at the end of the day. I agree that kindness and great customer service matter, no matter how big or small the need. Thank you for recognizing Kacey and for trusting our State Farm team.
--Angela Yancey, Agent"
David Boone
August 11, 2026
5
out of
5
rating by David Boone
"I want to thank Kacey Wilbanks for her great patience, professionalization and quick response to my questions about our homeowners insurance renewal. She is truly a ray of sunshine in today’s business environment. Thank you Kacey."
We responded:
"David, thank you for the wonderful 5-star review! I am delighted to hear that Kacey provided the patience, professionalism, and the prompt service you needed with your homeowner's insurance renewal. Calling her a "ray of sunshine" is such a wonderful compliment and I couldn't agree more! Thank you for recognizing Kacey and for trusting our State Farm team with your insurance needs. I truly appreciate your business!
--Angela Yancey, Agent"
Deanndria Smith
August 7, 2026
5
out of
5
rating by Deanndria Smith
"Kacey did an outstanding job for me…I needed some documentation right away and was going out of town the next morning. Kacey was so fantastic in that she had everything ready for me and I picked it up the next morning at 9:15 am as we had planned. She was a lifesaver. I am so thankful and grateful. Excellent work Kacey…it was a pleasure working with you!"
We responded:
"Deanndria, thank you for the wonderful 5-star review! I am so pleased to hear that Kacey was able to get everything you needed prepared quickly and have it ready exactly when promised. I know how important it is to be able to count on your insurance team, especially when you're on a tight schedule. Thank you for recognizing Kacey's outstanding service and for trusting our State Farm team with your insurance needs. We truly appreciate you!
--Angela Yancey, Agent"
Alexia Jones
August 4, 2026
5
out of
5
rating by Alexia Jones
"Ms Jacqueline L (Jackie) at State Farm has always been very thorough and informative on any question or concern that I have had the past few years. Jackie always has a bubbly and friendly tone/personality that makes you feel like a person and a part of the State Farms family!! Thanks Jackie for caring, being honest and courteous.... And taking the time just to listen...you are AWESOME!!"
We responded:
"Alexia, thank you for such a heartfelt 5-star review! It means so much to know that Jackie has consistently provided you with thorough, knowledgeable, and caring service over the years. I especially appreciate you recognizing her kindness, honesty, and willingness to truly listen. Making our customers feel valued and like part of our State Farm family is exactly what we strive for. We're fortunate to have Jackie on our team, and even more fortunate to have wonderful customers like you. Thank you for your continued trust and loyalty!
--Angela Yancey, Agent"
Odell Wilkerson
July 31, 2026
5
out of
5
rating by Odell Wilkerson
"She’s so polite and professional"
We responded:
"Odell, thank you for the 5-star review! Providing professional, courteous, and friendly service is always our goa. Thank you for choosing our State Farm team--we appreciate your business and look forward to continuing to serve you!
--Angela Yancey, Agent"
Mary Gardner
July 24, 2026
5
out of
5
rating by Mary Gardner
"Kacey at State Farm helped me out with my problem right away , she was very kind professional I’m very courteous we had to get copy’s of our insurance cards and she went above and beyond to send them through text and email , she truly deserves a raise ✝️😃 have a wonderful weekend"
We responded:
"Mary,
Thank you for taking the time to share your experience. I'm glad Kacey was able to help resolve your issue right away and provide the caring, professional service we strive to deliver every day. Thank you for choosing our State Farm agency.!
--Angela, Agent"
Gail Holmes
July 9, 2026
5
out of
5
rating by Gail Holmes
"I always receive excellent service with State Farm whenever I call Angela Yancy’s office. I have had auto, home and life insurance with the company for over 20 years. I called the office today with a question and Kacy came back with an answer within minutes. Thank you"
We responded:
"Gail,
Thank you so much for your wonderful review and for trusting our agency with your insurance needs. We truly appreciate your loyalty and are delighted to know you've consistently received excellent service whenever you've contacted our office. Thank you for choosing us--we look forward to being here whenever you need us!
--Angela, Agent"
Geoff Moore
July 9, 2026
5
out of
5
rating by Geoff Moore
"Kacey was amazing and helped me make all the adjustments to my policy quickly and efficiently"
We responded:
"Geoff,
Thank you for your wonderful review! I'm glad Kacey was able to help yu make the necessary adjustments to your homeowner's policy quickly and efficiently. We truly appreciate your trust in our agency and look forward to assisting you whenever you need us.
--Angela Yancey, Agent"
Wine Drinker
July 8, 2026
5
out of
5
rating by Wine Drinker
"Jacqueline Lloyd is the best! She is extremely knowledgeable and customer skills are 100% perfect!"
We responded:
"Thank you for your kind words about Jacqueline Lloyd. We're glad to hear that her knowledge and customer skills made a positive impact. Your feedback is greatly appreciated!"
Jim Stevenson
July 7, 2026
5
out of
5
rating by Jim Stevenson
"Agent Kacey was awesome handling my situation. Pleasantly impressed with her response and service."
We responded:
"Jim,
Thank you for your 5-star review! I'm so pleased to hear that Kacey made such a positive impression while assisting with your homeowners insurance. I truly appreciate your trust in our agency and look forward to being here whenever you need us. Thank you for choosing Angela Yancey State Farm!"
Paul Morgan
July 6, 2026
5
out of
5
rating by Paul Morgan
"Kacey was outstanding in her customer service in responding to my questions. If she did not have the immediate answers, she researched it, and called me back on three separate occasions with the answers. She was a consummate professional, and it was much appreciated."
We responded:
"Hi Paul-
Thank you for your wonderful review. We’re so glad to hear that Kacey provided outstanding customer service—responding promptly, researching when needed, and calling you back with answers on three separate occasions. We truly appreciate your recognition of her professionalism and support.
If there’s anything else we can assist with, please don’t hesitate to reach out.
Warm regards,
Angela Yancey, Agent"
Kelly Jackson
July 6, 2026
5
out of
5
rating by Kelly Jackson
"Kacy was great in getting me answers"
We responded:
"Hi Kelly,
Thank you for the great review! We’re happy to hear Kacy was helpful and got you the answers you needed. We truly appreciate your support.
Warm regards,
Angela Yancey, Ageny"
Raquel Spencer
June 30, 2026
5
out of
5
rating by Raquel Spencer
"Thank you Lacey for your outstanding customer service."
We responded:
"Hi Raques-
Thank you for your review! We’re so glad to hear Kacey provided outstanding customer service, and we’ll be sure to pass along your kind words.
Warm regards,
Angela Yancey, Agent"
Derrick Richardson
June 26, 2026
5
out of
5
rating by Derrick Richardson
"Kacey was extremely knowledgeable and very polite. Her customer service skills is amazing."
We responded:
"Derrick, thank you for the thoughtful review! We're happy Kacey's helpful attitude and expertise made a difference. We truly appreciate your trust in our team."
Kennady Hooks
June 25, 2026
5
out of
5
rating by Kennady Hooks
"I had an excellent experience working with Jackie. She helped me lower my insurance by over $200, which made a huge difference. She took the time to explain all of my options clearly and made sure I understood everything before making any decisions.
Jackie was patient, knowledgeable, and genuinely cared about finding the best solution for my needs. She worked closely with me throughout the entire process and was always available to answer questions and provide assistance whenever I needed it.
Her professionalism, responsiveness, and dedication to helping her clients truly stand out. I highly recommend Jackie to anyone looking for someone who is trustworthy, helpful, and committed to providing outstanding customer service. Thank you, Jackie, for going above and beyond!"
We responded:
"Thank you, Kennady, for sharing your experience with Jackie. It's great to hear how she was able to help you save on your insurance and guide you through the process with such care and professionalism. We appreciate your recommendation and are glad to have Jackie on our team."
simi purcell
May 18, 2026
5
out of
5
rating by simi purcell
"Kacey was the best!"
We responded:
"Thank you, Simi, for your feedback! We're glad to hear that Kacey made such a positive impact. We appreciate your support! "
Elvira Velasquez
May 13, 2026
5
out of
5
rating by Elvira Velasquez
"Oscar was very helpful and courteous"
We responded:
"Thank you, Elvira, for your feedback. We're glad to hear that Oscar was helpful and courteous during your visit. Your support means a lot to us."
Betty Oliver
May 11, 2026
5
out of
5
rating by Betty Oliver
"Kacey at state farms is a very kind and friendly with a wonderful personality takes care of you great service. Thank Kacey 😊"
We responded:
"Thank you so much Betty, for your kind words and the 5-star review! We're so glad to hear that Kacey provided you with friendly and attentive service. She truly is a valued part of our team. We appreciate you trusting us with your insurance needs and are always here whenever you need us!"